Back Office Officer - (Onboarding) with Arabic
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We're looking a dynamic individual to join our Back Office team, where you'll play a key role in the onboarding/KYC process for both new and existing customers.
Beyond daily responsibilities, this position offers a unique opportunity to gain exposure across all Back Office functions, enhancing your overall knowledge and experience. If you're enthusiastic, flexible, and thrive in a challenging and diverse role, we want to hear from you!
Responsibilities:
- Verification of clients
- Request validate and approve documents as part of the KYC onboarding process
- Ensure the company's strong KYC and AML procedures are strictly followed
- Review screening alerts for Politically Exposed Persons (PEPs), Sanctions, and Adverse Media in a timely and diligent manner
- Investigating and responding to AML and transaction monitoring alerts
- Liaise with internal teams to ensure a smooth onboarding experience
- Demonstrate strong analytical skills in assessing risks of prospective clients
- Document authenticity verification using available software and provided training
- Identify and report fraudulent applications and reject those that do not meet the agreed assessment criteria.
Requirements:
- Professional working experience in a financial institution e.g. Banking sector and Fintech is a plus
- Business level proficiency in English and Arabic or above (equivalent to B2 or above in CEFR)
- Attention to detail and ability to multitask
- Ability to work a flexible shift schedule (sometimes including nights and weekends, night and weekend shifts are remote)
- Ability to work in a team in a very dynamic environment.
What you will get in return:
- Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
- Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock.
- Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
- Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
- Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
- Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
- Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
- Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Closing
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
- Department
- Operations
- Locations
- Sofia, Bulgaria, Limassol, Cyprus
- Working options
- Hybrid, In-office
Back Office Officer - (Onboarding) with Arabic
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